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December 11 CASE Meeting: FAFSA Completion & Citywide Collective Effort




Ecosystem members convened at the Greater Philadelphia Chamber of Commerce, to discuss a citywide collective FAFSA completion effort. School District of Philadelphia's Office of Postsecondary Readiness and the U.S. Department of Education shared key FAFSA improvements, programming and resources for completing FAFSA, which opened on November 21. CASE members met in their action teams to strategize, share and develop concrete methods for delivering stronger citywide FAFSA completion and renewal outcomes for the '24 - '25 school year.


Cathey White, Director of the Office of Postsecondary Readiness from the SDP presented on FAFSA completion efforts including the January 8 kickoff event, pop up events through May, and monetary incentives for application completion.


Laura Keane, Strategy Advisor with the U.S. Department of Education, joined us to share key FAFSA application updates, including new resources that are in place to support students, families and practitioners.


Sarah Hollister, CASE Steering Committee member and Senior Director of Higher Education Programs and Career Readiness with the City of Philadelphia, facilitated further FAFSA discussion at the action team level with the following prompts:

  • What have you planned so far to support FAFSA completion?

  • What supports do you need to be successful?

  • Any gaps, challenges, barriers identified for this group?


Resources for Practitioners:

  • 2025–26 Counselor Resource for Completing the FAFSA Form — Provides counselors and advisors with information and resources to help guide students and their families through the FAFSA form.

  • 2025–26 FAFSA Preview Presentation — Provides financial aid administrators, advisors, and counselors with reference tools for staff trainings and financial aid nights. - contains screenshots which highlight changes to the online 2025–26 FAFSA form. 

  • 2025–26 FAFSA Prototype — The tool provides the financial aid community an opportunity to gain a deeper understanding of the FAFSA user experience. 

  • Updated information and outreach tools for counselors, college access professionals, and other advisors can be found in the Financial Aid Toolkit.

 

Resources for Students & Families

 

Recently released guidance for contributors without an SSN


Upcoming Action Team Meetings

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